Privacy Policy – Worldwide

Effective date: March 22, 2020

This privacy notice discloses the privacy practices for Herpville mobile app (Apple and Android) and web site. This privacy notice applies solely to information and personal data collected by this website and mobile app. The policy sets out how Herpville uses and protects any information that you provide to Herpville.  

Herpville is devoted to ensuring that your privacy is protected and it will not be compromised in any circumstances. Should we ask you to provide certain information by which you can be identified when accessing your non-public personal information; you can be assured that such information will only be used in accordance with this privacy statement.

Herpville has a firm policy of protecting the confidentiality and security of information we collect from our user/customer/subscriber. We don’t share your non-public personal information with unaffiliated third parties. Information is only shared with your consent except for the specific purposes below, in accordance with all applicable laws.

Please read this policy carefully. It gives you important information about how we handle your personal information.

Herpville reserves the right to change this policy at any time.

What Information We Collect

We obtain most non-public personal information and directly from you as listed below:

When you register for a Herpville account we collect your email address and account log-in credentials.

When you fill in your own profile (in “Profile” tab) information we collect the following information:

  1. Individual full name and full address
  2. Phone number
  3. Company/Vendor full name and full address
  4. Company/vendor contact information (phone, company email, website, social media link etc)
  5. Vendor/Company business registration ID information

We don’t collect or store any Credit Card number or related financial information. Credit Card and/or financial related information are provided by you while subscribe at Herpville mobile app using third party payment service providers like Apple and Google or when you subscribe at Herpville website using third party  payment service provider Stripe.

Use and Sharing of Information

We are the sole owners of the information collected on this app/site. We only have access to/collect information that you voluntarily to deliver superior service to you. Service can include advising you about our features and functionalities, community news, other products and services and other opportunities, maintaining your reptile record keeping information with us and allow you to communicate with other members and subscriber of Herpville. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We do not and will not share or disclose your information with any third party and/or outside of our organization. Except in those specific, limited situations, without your consent, we will not make any disclosures of non-public personal information to other companies who may want to sell their product or services to you.

We will contact you via email for any service related matter e.g. Change your login password. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


We are committed and take precautions to protect your information. When you submit sensitive information via the website/app, your information is protected both online and offline.

Whatever we collect sensitive information that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. The backend Cloud (Renowned Cloud service provider) technology that we uses that provides protection against hackers leveraging protocol or application vulnerabilities to instigate data theft, denial of service or defacement of their services. 

While we use encryption to protect (SSL) sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

All the Web and app application and web services are protected from malicious attacks and can also increase the performance, scalability and load balancing of these applications.

Controlling your Personal Information

We will not sell, distribute or lease your personal information to other companies or third parties unless we have your permission or required by law to do so.

Links to Other Websites

The Herpville may provide the ability to connect to other websites or links. These websites (or links from app) may operate independently from Herpville and may have their own privacy notices or policies. We strongly suggest you review to those policies. If any linked website is not owned or controlled by us, we are not responsible for its content, any use of the website or the privacy practices of the operator of the website.

Contact Us

If you have any question or concern about this privacy policy, you should contact us immediately using email or physical mail:

6033 Glade Run Ct
Hilliard OH 43026